Please be advised that warranty and Return terms and information, which govern the warranty and return policies for any purchases made on Pittsburgh Windows Direct, a website or online platform, You use of this website and any purchasing information associated with it is subject to your compliance with product from Pittsburgh Windows Direct constitutes your understanding and agreement with the following terms and Return policies contained herein. In addition to the Terms and Conditions contained herein, the following Ordering Terms and Warranty are Return policies have force and effect of Pittsburgh Windows Direct, LLC and its parent subsidiaries and affiliates.

Pittsburgh Windows Direct, LLC takes great pride in its customer service and will facilitate claims under the products manufacturer warranty, but we are the Customer and the manufacturer. Should a Customer inquiry questions or concerns warranty claims, Customer should contact Pittsburgh Windows Direct, LLC company.

Pittsburgh Windows Direct, LLC reserves the warranty liability to Customer.

Neither Pittsburgh Windows Direct, LLC nor the products manufacturer has any responsibility for moving, replacement or removal installation.

Provided the Customer has questions regarding the manufacturer of the provisions of the warranty, the Customer should contact Pittsburgh Windows Direct, LLC for clarification.

Pittsburgh Windows Direct, LLC is not responsible for any labor charges, transportation or any other costs related to installation, removal or replacement of a defective product regardless if such product has an applicable manufacturer warranty claim.