Pittsburgh Windows Direct

Terms and Conditions of Use and Purchase

Last Modified: September 2025

Introduction

Please review terms and conditions, which governs your use of PittsburghWindowsDirect.com and its purchasing platform for any purchases made on Pittsburgh Windows Direct's website or online platform. You use of this website and any purchasing platforms associated with it and/or your purchase of any product from Pittsburgh Windows Direct constitutes your unconditional agreement to be bound and governed by this terms and conditions, contained herein below in addition to the Product Warranty and Return policies that can be found by clicking here, and collectively the "Terms". These Terms inure for the benefit of Pittsburgh Windows Direct, LLC and its parent, subsidiaries and affiliates.

Your use of the Site constitutes your acceptance of the Terms. By accepting the Terms through your use of the Site, you certify that you are either (i) 18 years of age or older or (ii) you are at least 13 years of age and are using the Site under the supervision of a parent or legal guardian who has agreed to be bound by these Terms on your behalf. If you are under the age of 13, you are not permitted to use the Site. If you are a parent or legal guardian who has agreed to be bound by these Terms on behalf of a child between the ages of 13 and 18, you agree to be fully responsible for such child's use of the Site, including all financial charges and legal liability that such child may incur.

Placing Your Orders on the Site

All billing and registration information provided by you must be accurate, complete and correct. Submitting inaccurate, incomplete or incorrect information constitutes a breach of the Terms. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the items, products and/or services that you have requested.

Pittsburgh Windows Direct, LLC reserves the right, at their sole discretion, to (i) refuse service and to terminate accounts if Pittsburgh Windows Direct believes in its sole discretion that customer conduct violates applicable law or the Terms, is harmful to the interests of Pittsburgh Windows Direct, or for any other reason; and (ii) refuse or cancel any order you place. These restrictions may be applied to the same account, same credit card and/or the same billing and/or shipping address.

Pittsburgh Windows Direct's acknowledgment of an order signifies that we received your order request, but it does not constitute acceptance of your order or a promise to fulfill your order. We strive to provide accurate information on the Site, but we cannot and do not guarantee the accuracy of all information about items on the Site. You understand that information about items on the Site, including, without limitation, price, availability, specifications and images, may be incomplete or inaccurate. If we determine that information about an item you ordered is inaccurate or incomplete, we reserve the right to cancel that order and refund any applicable charges.

All items and products purchased through the Site are made pursuant to a shipment contract. The risk of loss and title for such titles pass to you upon Pittsburgh Windows Direct's or the manufacturer's delivery of the items or products to the carrier. Pittsburgh Windows Direct makes no guarantee as to the exact timing of shipment. Any timeframe, dates and times provided to you in oral or written form are estimated and approximated times only.

You agree to pay all charges incurred by you and any users of your account and your credit card (or other applicable payment mechanism) at the price(s) in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases. The amount of tax displayed when you check out is an estimate and may be updated at the time your card is charged in accordance with our billing policy.

Configurator, Builder and Design Tools

Pittsburgh Windows Direct may provide on this Site, or provide links from this Site, to certain microsites, webpages, applications or other digital tools that may be used to develop or design home improvement projects or construction projects, including, without limitation, windows (each a "Builder Tool"). Builder Tools are for personal, noncommercial use only. When you use a Builder Tool, you acknowledge and agree that the Builder Tool is for illustrative purposes only, and should not be deemed to constitute, or be used as, final plans, specifications, details or designs for your project. Before starting a project or purchasing any materials, you should independently verify the accuracy, suitability, completeness, safety and legal compliance of any plan or product dimensions and specifications developed using a Builder Tool, and, where appropriate, consult with a qualified professional for additional perspective.

WITHOUT LIMITING ANY OTHER PROVISION IN THESE TERMS, TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW PITTSBURGH WINDOWS DIRECT, LLC HEREBY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES AND REPRESENTATIONS PERTAINING TO THE USE, ACCURACY, SUITABILITY, COMPLETENESS, SAFETY AND LEGAL COMPLIANCE OF ALL, OR ANY PORTION, OF ANY DESIGN, PLAN, SPECIFICATIONS, DETAILS OR DESIGNS DEVELOPED THROUGH, IN PART OR IN WHOLE, THE USE OF A BUILDER TOOL, INCLUDING, WITHOUT LIMITATION, MEASUREMENTS, DIMENSIONS, MATERIALS, WEIGHT, ENERGY STAR COMPLIANCE, OR OTHERWISE. YOU AGREE THAT PITTSBURGH WINDOWS DIRECT, LLC AND ITS AFFILIATES WILL NOT BE LIABLE TO YOU FOR ANY DAMAGES, LOSSES OR LIABILITIES OF ANY KIND ARISING FROM, OR RELATED TO, YOUR USE OF A BUILDER TOOL OR ANY PROJECT IMPLEMENTED BASED ON THE USE OF A BUILDER TOOL.

Disclaimer of Warranties and Limitation of Liability

YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF THE SITE AND THE INTERNET IN GENERAL. THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, PITTSBURGH WINDOWS DIRECT, LLC, ALL OF PITTSBURGH WINDOWS DIRECT, LLC'S SUBSIDIARY, PARENT OR RELATED COMPANIES, CALL CENTERS AND ALL OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, ATTORNEYS, AGENTS AND REPRESENTATIVES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NONINFRINGEMENT, ACCURACY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Pittsburgh Windows Direct, LLC and its licensors, suppliers, advertisers, sponsors, agents and representatives do not warrant that your use of the Site will be uninterrupted, error free or secure; that defects will be corrected; or that the Site or the server(s) on which the Site is hosted are free of viruses, bugs or other harmful components. You acknowledge that you are responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed to access and use the Site and all charges related thereto. You assume all responsibility and risk for your use of the Site and your reliance thereon. No opinion, advice or statement by Pittsburgh Windows Direct, LLC or Pittsburgh Windows Direct, LLC's licensors, suppliers, advertisers, sponsors, agents, members or visitors, whether made on the Site or otherwise, shall create any warranty.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT PITTSBURGH WINDOWS DIRECT, LLC SHALL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR: (1) ANY UNAUTHORIZED ACCESS TO OR USE OF SERVERS ON WHICH THE SITE IS HOSTED AND/OR ON WHICH ANY OF YOUR PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (2) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; AND/OR (3) ANY BUGS, VIRUSES, WORMS, TROJAN HORSES, DEFECTS, DATE BOMBS, TIME BOMBS OR OTHER ITEMS OF A HARMFUL NATURE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY A THIRD PARTY. PITTSBURGH WINDOWS DIRECT, LLC DOES NOT WARRANT, ENDORSE, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY HYPERLINKED SITE. YOU AGREE THAT PITTSBURGH WINDOWS DIRECT, LLC AND ITS AFFILIATES, PARENTS AND SUBSIDIARIES WILL NOT BE RESPONSIBLE OR LIABLE FOR DAMAGES OF ANY KIND ARISING OUT OF YOUR USE OF THE SITE, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES AND DAMAGES RESULTING FROM THE LOSS OF USE, DATA, PROFITS OR BUSINESS INTERRUPTION ARISING FROM OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE. THIS ALSO INCLUDES DELAYS IN BEING ABLE TO USE THE SITE, THE INABILITY TO USE THE SITE, OR ANY PORTION THEREOF, OR ANY HYPERLINKED WEBSITE, WHETHER BASED ON TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF PITTSBURGH WINDOWS DIRECT, LLC AND/OR ITS SUBSIDIARIES AND AFFILIATES WERE AWARE OR HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This disclaimer does not apply to intentional or wanton acts on the part of Pittsburgh Windows Direct, LLC. This disclaimer constitutes an essential part of these terms.

You should use your best judgment and exercise caution where appropriate. Your use of the site and any materials provided through the site are entirely at your own risk.

Changes to the Terms

You agree that Pittsburgh Windows Direct, LLC may change, terminate, modify, add, end or delete any of these the terms and conditions (including, without limitation, the Terms) under which the Site is offered at any time and without notice to you.

Pittsburgh Windows Direct, LLC, in its sole and absolute discretion, reserves the right to change, terminate, modify, add, end or delete any of these Terms, in whole or in part, at any time with or without notice. Any changes or modifications will be effective immediately upon posting the revisions to the Site, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued use or participation constitutes your agreement to any changes or modifications.

Contact Information

If you have questions or comments about this terms and conditions of use and purchase policy, please email us at support@pittsburghwindowsdirect.com or contact us at:

Pittsburgh Windows Direct (Headquarters)

Attn: Terms and Conditions of Use Issues

1501 Reedsdale Street

Pittsburgh, PA 15233

United States of America

(412) 231-3424

Last Updated: September 29, 2021

Contact
Us

Ready to transform your space with premium windows? Get in touch and lets discuss your project.

Contact us